Customer Support

Century Client Services desk and Dealing Room are available 24 hours a day, 5 days a week,
from Monday 12:00 AM to Saturday 1:00 AM (UAE time).

You may contact the Client Services desk on +971 (0)4 356 2888.

Trading Hours

Most CFDs and FX usually trade 24 hours daily during the business week, from 12 AM Monday to 1 AM Saturday, UAE time (GMT+4). During the US daylight savings time, market time is set to GMT+4; when the US is not under daylight savings, it is set to GMT+3. The New York market close is generally considered the end of the trading day.

What is dividend and how does it work?

A dividend is a distribution of profits by a corporation to its shareholders. When a corporation earns a profit or surplus, it can pay a proportion of the profit as a dividend to shareholders. When a dividend is paid on a stock, the value of the stock will drop. Short positions will be positively impacted by the drop in Price, while long positions are negatively impacted. Dividend adjustments are therefore applied on Share CFD products to negate the impact of the drop in Price. If you are long, you are credited a dividend adjustment. If you are short, you will be debited a dividend adjustment.

Stock CFDS, ETFS Corporate Actions

Since the stock CFD or ETF is closely connected to the underlying asset's price movement, it will also be affected by the corporate action on the underlying asset. Century Financial will determine the appropriate measures in a commercially reasonable manner to account for the corporate action's implication. This may include adjustment of positions and prices to preserve the economic equivalent of stock CFD or ETF, or to reflect the effect of the event on the relevant underlying asset.

The economic effect on stock CFD or ETF holders will replicate the effects of the corporate action for both long and short positions of the underlying asset. Due to restrictions implemented by regulatory bodies, stock exchanges or liquidity, shorting of a particular stock CFD or ETF may be restricted.

Clients are solely responsible for checking any available information on corporate actions that may affect their stock CFD or ETF positions and pending orders. Century Financial has no obligation to contact clients holding positions proactively, that may be affected by corporate action.

Please get in touch with your Account Manager or our Support Desk if you need more information on how a particular corporate action may affect your stock CFD or ETF position.

Century Financial reserves the right to correct or adjust any past corporate action as needed.

Futures CFD Contract Expiry

Futures CFDs are based on underlying futures contracts, each of which has a pre-determined expiration date. These contracts follow a defined lifecycle and expire multiple times throughout the year, depending on the asset class and the underlying market. As these CFDs are tied to expiring futures contracts, clients must actively manage their positions to maintain continuous exposure to the underlying market.

Rollover allows clients to manually close their position in the expiring contract and open a new position in the next active futures contract, thereby maintaining their market exposure without interruption. The process is not automatic and must be executed by the client prior to the expiry deadline. The expiry date and time represents the final point at which the contract can be traded; after this, trading ceases, and the contract is settled based on the settlement price.

Clients have two options when managing Futures CFD positions nearing expiry:

• Close the position prior to the expiration date and time to realize gains or losses.
• Rollover by manually closing the current contract and entering into the next available contract.

If a client does not take any action by the expiry date and time, the open position will be automatically closed at the settlement price on the day of expiry.

Holiday Trading Hours

Please find the below holiday trading hours for the month of April.

Dynamic Margins

• Retail

• Professional

Futures Expiration